FAQ

Materials & care

What are your holds made out of?

Our holds are made from the highest quality, pure polyurethane resins. We do not add any fillers, which could reduce quality of our products.

Can I choose what color my holds will be?

Yes, you can choose one of the following:

  • Jet Black RAL 9005
  • Sky Blue RAL 5015
  • Traffic Red RAL 3020
  • Bright Yellow RAL 1023
  • Signal Violet RAL 4008
  • Pastel Orange RAL 2003
  • Leaf Green 6002
  • Silver Grey RAL 7001
  • Traffic white RAL 9016
  • Fluo green pantone 802C
  • Fluo Pink Pantone 806C
  • Fluo green RAL 1026
Is it possible to attach your holds with use of conical screw m10?

Yes, we use dual-washer system: washer and screw place which fits with 2 kind of screws, both standard and Martini type.

Can you produce holds according to my own project?

As we are open to any suggestions, we can make every piece based on your project. Please, contact us: hello@batholds.com

I have some old climbing holds, which are slippy and unattractive. Can you repair them?

Plenty of old climbing holds are discarted – we want to save them by renovation. Thus, we restore their friction properties and aesthetics. We can also repair small crashes or drill new hole in a safe position.

My climbing volumes are totally damaged with no friction and lots of holes. What can I do?

We repair damaged volumes by replacing old screw sockets with new, proffesional ones. We can restore their friction properties and refresh color using one of the 8 available colors for volumes:

  • Jet Black RAL 9005
  • Sky Blue RAL 5015
  • Traffic Red RAL 3020
  • Signal Violet RAL 4008
  • Pastel Orange RAL 2003
  • Leaf Green 6002
  • Silver Grey RAL 7001
  • Traffic white RAL 9016
Can you design holds set dedicated to a specific competitions?

With a pleasure. Lead-time is up to 30 working days.

Is the hardware included?

Hardware (bolts and screws, if needed) is NOT included we can add it for your request.

 

Ordering & shipping

How long will it take to ship my order?

Processing time for your order is up to 24 hours since payment confirmation. Our holds are hand-made to order, thus our lead-time may take up to 10 days. After sending, you will get your package within 2-3 working days.

Is there a time limit on exchanges?

Yes, our policy has a 14 day time limit from day received.